Privacy Policy

At Property Ground, we respect the privacy needs of our online customers and adequately protect the Personal Information they share with us. Our practice with respect to the use of your Personal Information is that which is detailed below in this Privacy Policy Statement. As a condition of your use of Property Ground Services, you agree to the terms of the Privacy Policy Statement, as it may be updated from time to time. In the course of a major change, we will notify you by email or through a prominent notice on the website. This Privacy Policy Statement applies exclusively to

Direct all your queries and questions related to this Privacy Policy Statement or with any of our services to the following contact information.

Mailing address: Oasis Business Center 468 Church Lane Kingsbury, London NW9 8UA. You can also contact us by email at  or you can contact our customer service by phone at 020 8200 2342

Online privacy protection for children

Property Ground does not knowingly collect personal information from underage users (under 18).

Recorded information and use:

  • Personal information

During the registration process, you are expected to provide your name and email address to help you create your user account. You will also be asked to choose a unique password, which will be used solely for the purpose of providing access to your user account. The details of the information provided, such as name and email, will be used to notify users of new services, launches, upcoming events and changes to our Privacy Policy Statement. When you decide to register for a user account, you also have the option to create the user account using any of the trusted third-party user authentication services that is integrated with Property Ground Services. This ensures that personal information is not transferred within a user’s third-party email accounts to the user account without their prior consent.

Property Ground will have access to the personal information of third parties that you provided, as part of the use of Property Ground Services, information such as contacts in your Property Ground account inclusive. This information may also include the following details of third parties, among others, names, email addresses, telephone numbers and also physical addresses. This information will be used for the sole purpose of complying with your requirements as expressed by you to Property Ground and exclusively as an integral part of your use of Property Ground Services. This personal information of third parties is not shared with any person or group for any promotional purpose, nor we use it for any purpose without your prior consent. When you refer your friends and family to our website, we request your name and email address to allow us to facilitate the request and deliver this one-time email.

The testimonials of the users are published on our website. This testimony sometimes includes the names of the users and we request the permission of our users before posting them on the Property Ground website. Property Ground is not responsible for the personal information that users decide to publish in their testimonies.

Details of use

Your usage details include the amount of time spent, the frequency, duration and usage pattern, the functions used and the amount of storage that we record. We register these details to help improve and improve the user experience of Property Ground services. We do this with the sole objective of providing you with the best possible experience on the Property Ground platform.

Content of your user account

The equipment of our facility stores and maintains files, documents, reports, photographs, email and other forms of data that are stored in your user account. We also make and keep backup copies of these files and data; This is done to avoid data loss due to errors or system failures. Therefore, such files and data may remain on the property servers even after the termination or removal of user accounts. Rest assured that the content of your user account remains private and will not be disclosed to anyone, even our Property Ground employees do not have access to your files. In accordance with the law and in certain circumstances specifically mentioned in this Privacy Policy Statement and in the Terms of Services before the details are disclosed. Also keep in mind that we do not process the contents of your user account to publish targeted advertisements or any other purpose.

Financial information

With respect to the services that require payment, where we request information from the credit card or other payment account, these details are used only for the purpose of processing the payments. Your financial information will not be kept by us, except for details such as the name and address of the cardholder, the due date and the last four digits of the credit card number. This is done with your prior consent and is also necessary to process future payments, your financial information is secure as it will be stored in encrypted form on secure servers of our reputable payment gateway service provider that is required to process your information staff in accordance with this privacy policy statement.

 Visitor details

Property: Use of Internet Protocol address, browser type, browser language, reference URL, accessed files, generated errors, time zone, operating system and other visitor details collected in our log files to analyze trends, manage the website, track visitors movements and to improve our website. Property Ground makes use of temporary and permanent cookies. This to improve your experience in the Property Ground platform.  We make sure that temporary cookies are removed from your computer each time you close your browser. When you select the “stay connected” option on the Property Ground website, a permanent cookie is stored on your computer. This helps you to log in to your account easily without having to provide your full login information each time you want to log in to the Property Ground website. When you turn off your cookies, your access to the registered sections of the website would be limited. We attach information of cookies to your email address when you choose to stay connected. This is to allow us to maintain and recover your preferences within the Property Ground website. Sometimes we use pixel tags on the Property Ground website. Pixel tags are 1×1 images that contain a web page. We use these pixel tags to document the amount of traffic that arrives at the Property Ground website specifically for analysis on the website without having to collect personal information from visitors to our website. Many times we use the services of third-party agents to analyze these statistics and provide an average description of our user base and our content, with the aim of improving the functionality and offers of the website. Please note that these third parties may use cookies or pixel tags to improve their services and, therefore, have no link to your personal information, Property Ground does not have access to these cookies and we are not responsible for them either.

Property Ground sometimes employs the services of a third-party agent to analyze our statistical and aggregate data in relation to the content of our website and our user base. This aggregate information is not personally identifiable and is used to improve the functionality and offers of the website. In this note, these third parties can use the use of cookies and, or pixel labels in the provision of their services. While these third-party cookies are not linked to your Personal Information, Smarter Inventories does not have access to these cookies and we are not responsible for them.

Links from our website

Some pages of our website may contain external links. We strongly recommend that you verify the privacy practices of these other websites. Please note that we are not responsible for the use or misuse of the information you make available on these other websites. We advise you not to provide any type of Personal Information, without consulting the Privacy Policy Statement of other websites.

With whom we share information

Sometimes we may be asked to disclose your Personal Information to our affiliates, business partners and service providers. This is solely for the purpose of providing you with the best business partner services. Property Ground guarantees that, in the case of such cases, said affiliates, service providers and business partners must comply with this Privacy Policy Statement and also adopt all pertinent and appropriate confidentiality and security measures. Your consent is requested before we share or disclose your Personal Information to any person or person outside the Property Ground team for any purpose that is not directly related to the provision of the Land Ownership Services. Sometimes we may have to share aggregate generic demographic information. This information is not linked to any personal information, it is shared with our business partners and advertisers. Please note that some laws in various jurisdictions where we operate may require us to disclose user information along with the contents of a user account to local law enforcement authorities by virtue of a legal process or by an enforceable governmental request. In addition, we may also disclose personal information and content from a particular user account to law enforcement authorities if we believe such disclosure is necessary and in the best interest of the law. Property Ground reserves the right and absolute discretion for the protection and safety of our users, employees and also the general public.

How secure is your information

Property Ground adopts the latest and most appropriate data collection, storage and processing practices in the industry and security measures. We also use the best physical security measures to protect against unauthorized and unjustified access, alteration, as well as the disclosure or destruction of personal information, user name, password, transaction information and data stored in your user account. on our platform. Our employees and staff cannot access basic information, such as your name and email address. Your privacy is our main priority at Property Ground, as we are subject to confidentiality obligations.

Your choice in the use of information

In the registration process on our platform, you will be asked to provide personal information. If you choose not to disclose your Personal Information, you will not have access to the Land Ownership Services. You have the right to opt-out of receiving our notification services by email. If you choose from our email notification service, you will not be able to receive notifications about our new services, promotions, launches, upcoming events and any update of this Privacy Policy Statement. We provide several options to help you recover your account if you forget your password.

Access, update and deletion of personal information

The users of the property platform have access to their personal information. Therefore, users can make corrections to their personal information or update them easily. To make any addition, correction or update of personal information, users would have to access their user account or contact the Property Ground customer service. Keep in mind that this change takes a while to take effect.

Investigation of illegal activity

Property Ground may have to provide access to the user’s personal information along with the contents of a user account to our employees and also to service providers for research purposes only if such account is suspected of a possible violation of the terms and conditions. illegal conditions or activities. Property Ground ensures that such actions are in line with this Privacy Policy Statement and are subject to the relevant security and confidentiality measures.

Application of the privacy policy

Property Ground conducts periodic reviews and other forms of activities to ensure maximum compliance with this privacy policy statement. For your concerns and complaints regarding compliance with this Privacy Policy Statement or with the manner and manner in which Property Ground makes use of the personal information provided, please kindly contact Property Ground’s customer services at We will contact you to communicate with you and address your concerns, and we will also cooperate with regulatory authorities in this regard if the need arises.

Notification of changes

In the event of an update or changes to this Privacy Policy Statement, a visible publication will be published on our website. If we decide to make use of any personal information in any way that lacks this Privacy Policy Statement, we will send an email based on the personal information collected that provides the user’s option to opt out before the implementation of such use. . We advise users to constantly verify our Privacy Policy Statement in case of new changes or updates.


If you have any questions or queries regarding your concerns regarding this Privacy Policy Statement, please kindly contact us at We will respond to all inquiries within 30 days of receiving the query and determining the user’s identity. If your inquiry is not answered beyond this reasonable time, please contact us at 020 8200 2342 to resolve your concerns.

Last update: March 6, 2018.

Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

Our CRM (Customer Relationship Management) hosts data in the U.S. and complies with GDPR regulations effective 25th May 2018. In accordance with the new EU data protection law, the General Data Protection Regulation (GDPR), you are entitled to either retrieve your personal data, restrict data usage or delete it completely. If you wish to take any action in the matter, please contact us at: